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How fooxwood Handles Your Rights and Our Rules

Our legal terms set out exactly what you agree to when you open an account, how we handle your data, and what applies under state law where online play is permitted.

State-Dependent AccessUS Account TermsPrivacy & Data RightsPayPal / Venmo / Play+ PolicyContact for Legal Requests
fooxwood How fooxwood Handles Your Rights and Our Rules
LEGAL CONTACT PATHS

How to Reach Us on a Legal Matter

If you need to submit a legal request, dispute a charge, or ask about your data rights, we have three direct channels. Each is staffed to handle account-level and policy-level questions — not just general help.

Live Chat Start a chat directly from your account dashboard. Mention that your question is legal or policy-related and the chat agent will escalate it to the right team.
Email Support Send detailed legal requests, data access questions, or account dispute notices to our support email. Include your account ID so we can locate your record quickly.
Account Help Center The Help Center inside your account settings holds links to our current terms, privacy policy, and the data-request form you can submit without contacting support.
HOW WE PROTECT YOU

Data, Security, and Account Rights at fooxwood

Your account data is protected at rest and in transit. Payment details connected to PayPal, Venmo, or Play+ are never stored in plain text — we use tokenization so your wallet credentials stay with the payment provider, not on our servers. If you want to know what we hold on your account, you can submit a data access request through the Help Center or by emailing support with your account ID.

Data Retention We keep your account records only as long as state regulations require. Once that period ends, personal data is deleted or anonymized according to our internal retention schedule.
Cookie Policy Session cookies keep you logged in across your phone and desktop without re-entering credentials. Analytics cookies can be turned off in your browser at any point without affecting account access.
Account Security Two-step verification is available on all accounts. If you log in from a new device, we send a one-time code to your registered phone number before granting lobby access.
Requesting Changes You can request corrections to your name, address, or contact details through the account settings page. Some changes require re-verification with a government-issued ID.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about account rules, data rights, and what our legal terms mean in practice for US accounts.

Access depends on your state's laws governing online casino and sportsbook activity. We only accept accounts from states where that activity is currently permitted under local law.

We collect the details you provide during registration — name, address, date of birth, and contact information — plus payment method tokens for PayPal, Venmo, or Play+. We do not store full card or wallet credentials.

Submit a data access request through the Help Center inside your account settings, or email support directly. Include your account ID so we can pull the right record and respond promptly.

You can request deletion. We will remove personal data that is not required to be kept under applicable state regulations. Required records — such as transaction history — stay for the legally mandated period.

Payment method tokens linked to PayPal or Venmo are removed from your account profile. We do not retain wallet credentials after an account is closed beyond what state law may require for audit purposes.

Updated terms are posted on this page with the revision date noted at the top. Continuing to use your account after a change is posted counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.